How Chris Ramsey learned to create a 5-star patient experience from Disney
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This episode is brought to you by Two Front.
Two Front dentists start 10-50 Invisalign patients a month with an all-in-one virtual orthodontic platform that guarantees Invisalign predictability and quadruples profitability.
No lab fees. No ClinChecks. No headaches.
▶ Apply to partner with a virtual orthodontic team to keep 100% ortho in-house today.
🎟️ Sign up for our next Live Workshop: Register Here
🤝Access instant Invisalign savings by becoming a Friend of Two Front. Save thousands of dollars a year here.
This episode is brought to you by Two Front.
Two Front dentists start 10-50 Invisalign patients a month with an all-in-one virtual orthodontic platform that guarantees Invisalign predictability and quadruples profitability.
No lab fees. No ClinChecks. No headaches.
▶ Apply to partner with a virtual orthodontic team to keep 100% ortho in-house today.
TIMESTAMPS
- (00:00) - The Unsung Hero: Christian Pochman
- (02:10) - Creating Exceptional Patient Experiences
- (06:06) - The Influence of Hospitality on Dentistry
- (11:52) - Attention to Detail: Lessons from Disney
- (17:48) - The Importance of Hiring and Training
- (23:54) - Transforming Consultations into Experiences
- (36:01) - Understanding Patient Psychology
- (39:40) - The Importance of Presentation and Team Uniformity
- (42:36) - The Art of Persuasion in Dentistry
- (46:09) - Navigating Financial Pressures as a Dentist
- (49:56) - Valuing Your Services and Setting Fees
- (53:51) - Branding and Patient Experience
- (01:00:12) - Creating a High-Performance Team Culture
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Dr. Ingrid Murra
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Dr. Kyle Stanley
Dr. Christian Coachman
The Happy Dentist Podcast
The Happy Dentist is a Two Front Podcast // Brought to you by The Two Front Media Network
▶ Apply to partner with a virtual orthodontic team to keep 100% ortho in-house today.
Listen to this episode on the go:
🍎 Apple Podcasts: https://podcasts.apple.com/us/podcast/the-happy-dentist-podcast/id1768163916
🟢 Spotify: https://open.spotify.com/show/3gl2Kwr1I3ZscksAsDUDW8
Dr. Ingrid Murra
📤 Sign up for Ingrid’s newsletter for proven systems on growing your practice and offering aligner treatment effectively: Sign Up Now
Dr. Kyle Stanley
Dr. Christian Coachman
The Happy Dentist Podcast
The Happy Dentist is a Two Front Podcast // Brought to you by The Two Front Media Network
▶ Apply to partner with a virtual orthodontic team to keep 100% ortho in-house today.
Listen to this episode on the go:
🍎 Apple Podcasts: https://podcasts.apple.com/us/podcast/the-happy-dentist-podcast/id1768163916
🟢 Spotify: https://open.spotify.com/show/3gl2Kwr1I3ZscksAsDUDW8
